Information collection and use?
DIY Shutters Holdings is the sole owner of the information collected on this site. DIY Shutters Holdings collects information from our users at several different points on this site.
Cookies are small text files that are placed on your browser(s) by many websites that you visit. They are widely used to make websites work, or improve the way in which websites work, as well as to provide information to the owners of the site.
Most web browsers allow a degree of control over most cookies through the individual browser settings. To find out more about cookies, including how to see what cookies have been set on your browser as well as how to manage and delete them, visit www.allaboutcookies.org.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site usability and visibility on the web. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Click to read Google’s privacy: Privacy at Google
Click to read Google’s overview: Google Overview
In order to purchase items from this site, a user must first complete the order form. During the application process a user is required to give contact information (such as name and email address), physical address and payment information for purposes of the transaction. We require this information because we will contact the user about services on this site for which he/she has expressed an interest and process orders submitted by our users.
Information provided to DIY Shutters Holdings is not shared with any entities or parties who are not specifically in the business of providing blinds. Your information will not be sold, shared or otherwise distributed to anyone other than our blind fabricators who require this shared information for purposes of shipping the product. We understand and value the need for privacy with financial and personal information, and guard such data with the utmost care. Stripe is the payment gateway we use as a bridge to process your card payments so please note no payments has been processed or stored by us.
Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer this site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Special Offers and Updates
New customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the opt-out options at the bottom of all such communications.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our user’s privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to the account we reply via email or phone, in accordance with the user’s wishes.
Though we make every effort to preserve user privacy, we may need or be legally required to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, or to comply with a court order or legal process served on this site.
Disclaimer of Warranty
Customer agrees to use all services and any information obtained through or from us at customer’s own risk. Customer acknowledges and agrees that company exercises no control over, and accepts no responsibility for, the content of the information passing through our host computers, network hubs and points of presence or the internet.
The services provided under this agreement are provided on an as is, as available basis. None of company, it’s parent, subsidiary or affiliated corporations, or any of their respective employees, officers, directors, shareholders, affiliates, agents, attorneys, suppliers, third party information providers, merchants, licensors or the like (each, an ‘company person’) make any warranties of any kind, either expressed or implied, including but not limited to warranties of merchantabilities or fitness for a particular purpose, or non-infringement, for the services or any equipment company provides. No company person makes any warranties that the services will not be interrupted or error free; nor do any of them make any warranties as to the results that may be obtained from the use of the service or as to the accuracy, reliability or content of any information, services or merchandise contained in or provided through the services. Company is not liable, and expressly disclaims any liability, for the content of any data transferred either to or from customer or stored by customer or any of customers’ customers via services provided by the company. No oral advice or written information given by any company person, will create a warranty; nor may you rely on any such information or advice. The terms of this section shall survive any termination of this agreement.
Users who no longer wish to receive our newsletter and/or announcements and promotional communications may opt-out of receiving these communications by selecting “unsubscribe” at the bottom of any e-mail and following the directions.
Users of this site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party.
This site contains links to other sites. Please be aware that we, DIY Shutters Holdings, are not responsible for the privacy practices of any other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.
This site takes every precaution to protect our users’ information. When users submit sensitive information via this site, the information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or bank check number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every 6 months, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment.
If users have any questions about the security of this site, users can send an email.
Correcting / updating / deleting / deactivating personal information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support. Alternatively, contact us by telephone or postal mail at the contact information listed on this site.
Notification of changes
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on this site notifying users of the change. In some cases, where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.